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What happens if you decide to cancel your trip due to the emergency situation of Coronavirus

WARNING:  The Embassy of Italy has temporarily closed its Visa Office and its Visa Application Centre TLS.

Therefore the procedure below has been suspended until further notice.

Due to the coronavirus emergency situation, the Ministry of Foreign Affairs of Italy has approved new procedures only for those who have already obtained a Schengen visa from the Italian Embassy, with validity from February 1st to June 30th 2020

If you have already got a visa but you have not used it due to the Corona virus and you plan to postpone your journey, you can apply for a new visa, free of charge, only if you meet the following conditions:

  • you have not used your Schengen Visa issued by the Embassy of Italy
  • you have not got the refund of your trip

Click here for more information 

Click here for new application


quick answers to customer questions  “FAQ”